Frequently Asked Questions
Everything you need to know about your next tech upgrade.
Are your electronic components and devices covered by a warranty?
Yes, all hardware and components come with a standard 12-month manufacturer warranty. We also offer extended protection plans for high-end consumer electronics.
How long does shipping take and is tracking provided?
Orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, and you will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for open-box items?
We offer a 30-day return policy. If the item is opened, it must be returned with all original packaging and accessories to be eligible for a full refund or store credit.
Do you offer technical support for DIY electronics kits?
Absolutely. Our team of technicians is available via live chat and email to help you troubleshoot assembly or configuration issues with any kit purchased from our store.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Google Pay. For high-value orders, we also offer financing options through Affirm.
Are the products on Electronic Goldmine brand new or refurbished?
We sell both brand new and certified refurbished items. Each product page clearly displays the condition of the item so you can make an informed decision.